FREQUENTLY ASKED QUESTIONS

I NEED INFORMATION RIGHT NOW. WHO DO I CALL?

Contact a member of our customer service team toll free at 1-833-633-8476. We are here from 8am to 5pm Monday through Friday. You can also email customer service at customerservice@medviron.com if you don't want to call.

IS THERE A DEALER IN MY AREA?

You can find a dealer on our website, just click here. The names and phone numbers of regional contacts are listed on the map. Just click the map icons.

HOW LONG WILL IT TAKE TO GET MY ORDER?

All of our products are made to order. In most cases, you can expect your order to take approximately 4-5 weeks once a clean purchase order has been received. If your order requires a custom color, then it can take a little longer if that color is not in stock or if it is not immediately available.

WHAT IF I CAN’T FIND EXACTLY WHAT I’M LOOKING FOR? I HAVE SPECIFIC DIMENSIONS AND COLORS THAT I REQUIRE.

MedViron will partner with you in creating specific products that address custom dimensions, finishes and styles. To get started on your project, please contact us using the contact form below.

WHERE CAN I SEE YOUR WARRANTY?

For full details of our warranty please click here. Our terms and conditions are located here.

If a warranty issue is discovered, please contact customer service as soon as possible.

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CONTACT US

Talk to us about your next project.





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